FAQs

  • You can purchase items from our semi-custom collection directly from our website to view their costs.

    Once you have found the suite that you like, scroll down to see the individual items. The price will be displayed once you select the quantity and other options from the drop-down menu. You can add all of the items that you want for your dream invitation suite to your cart to see the final costs.

    Therefore, we do not send any quotes.

  • Your invitations will arrive in separate bundles, with each individual item packet together. For example, the main invitations will be in one bundle, the main envelopes in another bundle, and so on. If you ordered wax seal/belly bands, envelope liners, or vintage stamps (non DIY), those will come assembled for you.

    When you receive your order, you will need to add stamps to the envelopes, stuff the envelopes, seal them, and mail them yourself.

  • We do allow QR codes but on details cards only. You will need to send us a high-resolution file (EPS preferred) of your QR code, and we will add that in for you!

  • If you need your order to be rushed, we offer a service for an additional fee of $295. This fee does not include rush shipping.

    With this service, we will provide you with your first proof in just one business day instead of our typical 4-5 day turnaround time. You will also receive responses to your revision requests within one day.

    Your order will be printed and shipped within 1-2 weeks instead of our typical 2-3 week turnaround time.

    Rush orders are subject to availability. Please contact us via email to inquire about our rush order service.

  • Upgrade your shipping with UPS Three-day select, 2nd day air, and next day air. Contact us anytime during your order process to do so.

  • We allow you to mix and match envelope liners and belly band/wax seals only. Anything that has a font must remain consistent throughout that semi-custom design.

    Each collection has been thoughtfully designed with select fonts that work well together. Hence, we do not allow mixing and matching of fonts from different suites. Examples of add-ons that have fonts include guest addresses, details cards, RSVP online cards, and paper-wrapped belly bands.

  • We do offer shipping outside the U.S., however, the shipping cost varies depending on the location. The final shipping charges will be billed to you in a separate invoice before the items are shipped. If you would like to know the cost of shipping to your location, please send us an email with your address, and we will provide you with a quote.

  • I recommend trying to get your initial order as accurate as possible. This will set you up for success during the design process to see everything together cohesively.

    However, you'll receive 3 rounds of design proofs where you can make changes under each round. This includes edits to quantities, paper types, text, colors, or adding additional items.

    Once you approve the final design and we go to print, no further changes can be made.

  • Please keep in mind that not every person on your guest list will receive an invitation. This is because, when accounting for families and couples, the number of invitations needed is usually only 60-75% of the final guest count.

    Additionally, it is recommended that you add 15% extra invitations to your order to account for any last minute additions to your guest list as well as keepsakes for you to keep.

  • You can download our address form and guide here.. After placing your order, we will contact you to request that you send us the completed form.

    We usually require the form to be submitted for final approval within 1-2 weeks after placing the order.

  • Fonts: For semi-custom designs, fonts must stay as is.

    Colors: We have provided a comprehensive list of envelope colors, ink options, wax seal colors, and more for you to choose from.

  • A full list of all colors used in our sample suites is outlined here, in case you would like to create something similar for your own invitations.

  • Yes, all colors are customizable. When placing an. order, you can simply indicate the desired colors to match "The Audrey Suite" or any other suite you prefer.

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